Frequently Asked Questions

This site uses security questions to further protect your account from unauthorized use. When you create an account, you will be asked to set answers to a security question. Please answer the question correctly, as you may need it later.

  • Be sure to pick the questions carefully.
  • Create a question which is memorable to you however may not be easily guessed.
  • Try to choose questions where the answers don't frequently change. For example, it'll be easier to remember the name of your first stuffed animal than your favorite actor, as your favorite actor may change. It's also important to know which information is easily guessable by others. For example, if you're concerned about a sibling accessing your account, it's best not to pick "In what city did your mother and father meet?". Similarly, if you post pictures of pets on social networks, it's probably a good idea to steer clear of "What is your favorite pet's name?".
  • Answers which you enter into the system ARE CASE-SENSITIVE

If you forget the password to your account,  you may use the "Forgot Password" button to recover access to your account. The system will send an email to your registered email address which contains a Password Reset Link. This link will prompt you with your Security Question. Enter correctly the answer which you saved for your account and you will be allowed to set a new Password for your account.

Safety is a primary concern within this website. For safety reasons, please create a new account.

Click the "Get Started" button at the bottom of the Homepage.   

Fill out the information on the Account Creation page. When you have filled out all of the required fields, click the "I Acknowledge Terms" checkbox at the bottom and then click the "Create User" button.  You should see this confirmation screen:

Once this step is complete, you will be sent an email with a verification link that you will click to complete your account registration: 

If you see this message on your screen...

then you are almost finished with the account verification process.  You have been sent an email with a link that you will need to click in order to complete your account verification.  The message below is an example of the email that was sent to your account's email address. Please click the link to verify your account.

If you have forgotten your user password, you can reset it by first simply clicking the "Reset Password" button on the Account Login screen.  You will then get a popup box that will ask you to enter your User Name or Email Address.  Enter either on this screen and then click the "Send Reset Link" button at the bottom..

You will then receive an email that will contain a link that you will click to reset your password.